At 888bets Mozambique, we are committed to providing excellent service. If you have a concern or complaint, we want to hear from you so we can resolve it quickly and fairly.

Step 1: Identify Your Issue

Before submitting a complaint, make sure you have all the relevant information ready, such as:

• Your account details

• Transaction or bet details (if applicable)

• Screenshots or evidence of the issue

Step 2: Contact Customer Support

You can submit your complaint via:

• Live Chat – Available on
  www.888bets.co.mz
  for instant assistance

• Email – Send a detailed message to
  soporte@888bets.co.mz

Step 3: Provide Full Details

When submitting a complaint, include:

• Your full name and account information

• Date and time of the incident

• Detailed description of the problem

• Any supporting documents or screenshots

Step 4: Wait for Response

Our Customer Support team will review your complaint and respond as soon as possible. You will receive guidance on the next steps and, where applicable, information on resolution timelines.

Step 5: Escalation (if necessary)

If your complaint is not resolved to your satisfaction, you can request escalation to a senior support manager. We aim to handle all complaints fairly and efficiently.

Tips for Faster Resolution

• Be clear and detailed in your explanation

• Include all relevant evidence

• Keep your communication polite and professional

At 888bets Mozambique, your feedback helps us improve our services and ensure a safe and enjoyable betting experience.