At 888bets Mozambique, we are committed to providing excellent service. If you have a concern or complaint, we want to hear from you so we can resolve it quickly and fairly.
Before submitting a complaint, make sure you have all the relevant information ready, such as:
Your account details
Transaction or bet details (if applicable)
Screenshots or evidence of the issue
You can submit your complaint via:
When submitting a complaint, include:
Your full name and account information
Date and time of the incident
Detailed description of the problem
Any supporting documents or screenshots
Our Customer Support team will review your complaint and respond as soon as possible. You will receive guidance on the next steps and, where applicable, information on resolution timelines.
If your complaint is not resolved to your satisfaction, you can request escalation to a senior support manager. We aim to handle all complaints fairly and efficiently.
Be clear and detailed in your explanation
Include all relevant evidence
Keep your communication polite and professional
At 888bets Mozambique, your feedback helps us improve our services and ensure a safe and enjoyable betting experience.